Refund and Cancellation Policy

Please read our refund and cancellation policy carefully before booking with SouthRide Cabs. By confirming a booking, you agree to the terms outlined below.

Cancellation Before Driver Assignment

Cancellations made before a driver is assigned are free of charge. Contact our support team via phone or WhatsApp to cancel.

Cancellation After Driver Assignment

If a driver has already been assigned or has arrived at the pickup location, a cancellation fee may apply as stated in your booking confirmation.

Refund Processing

Eligible refunds are processed to the original payment method within 5–7 business days after cancellation approval.

No-Show Policy

If the customer is unavailable at the scheduled pickup time without prior notice, the booking may be treated as a no-show and charges may apply.

Contact Us

For refund or cancellation assistance, call (+91) 94296 93136.